Shipping & Packaging

FREE UK Shipping on all orders and FREE gift wrapping service. Make sure you tick the box and include a personal message.

Silver pieces are shipped 1-2 days after order

Your jewellery comes in an eco-friendly luxury box finished with a beautiful matt black leatherette material certified by FSC® (Forest Stewardship Council)

We offer 6 months warranty for your jewellery which covers damage caused by manufacturing only. Read more about our full refund policy. Please note that personalised jewellery are not eligible for returns.

Handmade to order jewellery

Handmade jewellery means the piece is unique to you and made just for you. We are fortunate to have our own jeweller and diamond setter in house, enabling us to create jewellery within short notice, without sacrificing quality.

Sustainability

The Diamond Setter primarily works with Sterling Silver and 9 carat gold supplied by merchants whose commitment to the environment is to only use recycled raw materials where possible and limit their impact on environment. Operating on a small production means unnecessary waste are eliminated which are common in mass produced jewellery business. A closed recycle production is practiced in all aspect of the operation, including keeping of lemel and scrap. No work is outsourced overseas enabling us to support local talent and reduce carbon footprint.